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Trends and Outliers

TIBCO Spotfire's Business Intelligence Blog

Category Archives: Data Analytics

04/17
2014

Analytics Maturity, Stage 2: Diagnose: The Root Cause of Business, Operational Conditions

In a previous post, we explained how the first stage of the Analytics Maturity Model, “Measure,” enables executives and front-line managers to obtain a quick, current status of the operational and business performance of their company.

shutterstock 100575610 300x200 Analytics Maturity, Stage 2: Diagnose: The Root Cause of Business, Operational ConditionsThe second stage of the Analytics Maturity Model, “Diagnose,” is where business leaders are able to visually interact and drill into their data to discover additional answers to questions that arose in the Measure stage, e.g., an increase or decrease in monthly revenue for a particular region.

Executives and other decision makers may also diagnose why an operational change occurred and examine the root cause of something that occurred.

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04/08
2014

Big Data Is Watching Your Customers

Forget Big Brother, big data is always seeing, always tracking, and always collecting data. Smart mobile devices, smart appliances and even intelligent vehicles can offer a constant feed of data for businesses to utilize in a variety of ways.

shutterstock 178246889 300x208 Big Data Is Watching Your CustomersLet’s take a peek into one day in the life of Joe Consumer to see how his actions become part of the Internet of Things and the data stream you use to create powerful big data analytics for your company.

After Joe stumbles out of the shower he heads for the kitchen where his coffee pot and dishwasher are connected to their manufacturers. That’s a good thing because the dishwasher is having service issues.

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04/01
2014

Providing CFOs Context to Apply Big Data

In order to gain funding for big data and analytics projects, IT and business leaders often must gain the approval of the chief financial officer. That can often be a tall order, since other technology investments are increasingly competing for the CFO’s attention.

shutterstock 92821639 300x200 Providing CFOs Context to Apply Big DataEven though investments in business intelligence and analytics remain a high priority for CFOs, business and finance applications continue to gain in importance among financial leaders, according to the 2013 Gartner Financial Executives International CFO Technology Study.

CFOs want compelling business cases to justify investments in big data and big data analytics.

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03/31
2014

Life Is Data: Promoting Social Welfare with Citizen Journalism

The world is changing and that includes how and when people receive their news. With people at events like the 2013 Boston Marathon bombings posting happenings as they occur, it’s possible to find out about world-changing news before it’s reported by mainstream news organizations.

shutterstock 925117991 300x300 Life Is Data: Promoting Social Welfare with Citizen JournalismCitizen journalism is a term that makes some journalists cheer and news producers groan, but it’s here to stay.  And some agencies, governments, and non-profits are using this new trend to their advantages.

I Saw It Happen, or Did I?

While many of the so-called breaking news items end up being false, there have been several world changing events that broke on social media.

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03/28
2014

Data Analytics to Uncover Your Customers’ Cheating Hearts

What do your customers really think about your company, your offerings and your competitors? Are they looking to cheat on you if they receive a great deal on a similar product from another company?

shutterstock 66022606 150x150 Data Analytics to Uncover Your Customers Cheating HeartsIf you want to really know how loyal your customers are you can find out by using big data analytics.

The Information on Social Sites

What information do sites like Facebook have? You’d be surprised. They have knowledge about what purchases your customer base is looking to make in the future and how they make buying decisions. They also know what your market thinks about your competitors.

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03/26
2014

Scaling the Analytics Maturity Curve

In a previous post, we explained that to succeed in today’s fast-paced, hyper-competitive market companies must be data-driven. But it’s not enough for companies to simply gather data.

shutterstock 149845736 300x300 Scaling the Analytics Maturity CurveTop-performing companies are able to differentiate and distinguish themselves in the market through their abilities to use the right data at the right time to make immediate decisions and act quickly to achieve operational and/or business success.

Of course, becoming a data-driven organization doesn’t occur in a vacuum. Data and analytics are deeply ingrained in the cultures of companies that consistently outperform their rivals.

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03/17
2014

Selling Sales Leaders on Big Data Analytics

There are numerous ways that sales leaders and their teams can make use of data and analytics to strengthen performance.

shutterstock 161486144 300x199 Selling Sales Leaders on Big Data AnalyticsThese range from gaining a clearer picture of the needs, interests, transaction histories and opportunities of existing customers and prospects to using analytics to identify gaps in sales performance and take actionable steps to work with salespeople to achieve their goals.

Still, some old school sales chiefs are accustomed to relying solely on relationship building and other historical tried-and-true sales techniques to win new business.

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02/26
2014

Big Data for the Greater Good: Public Safety and Predictive Analytics

Just as big data helps business leaders improve decision making, big data can help in the public safety arena by enabling police officers to solve cases and prevent crimes. But the more data that is accessible, the more difficult it is to arrange and analyze.

shutterstock 24544438 192x300 Big Data for the Greater Good: Public Safety and Predictive AnalyticsEvery day, police departments across the country are faced with processing massive amounts of data from social media networks, GPS technologies, CCTV footage, as well as background information.

But to manipulate that much data, they need the technology to do it. As police departments struggle to consolidate and integrate this data, they look to make the most of technology that’s easily accessible.

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02/25
2014

Big Data for Better, Faster Retail Banking Decisions

As more retail banking companies embrace the challenge of applying data analytics to their internal processes, they see more clearly the immediate and long-term benefits worth pursuing.

shutterstock 9203965 300x222 Big Data for Better, Faster Retail Banking DecisionsIf you’re in the retail banking industry here are some reasons you should get into the big data game, if you haven’t already.

Ninety-six percent of executives in the C-suites of leading Wall Street firms report having big data initiative planned or in progress, with 80% reporting they have at least one initiative completed, according to a survey by NewVantage Partners.

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02/18
2014

How Telcos Can Use Data Analytics To Save Money

As US mobile operators engage in an all-out price war to attract rival customers, analysts are expressing rising concerns that carriers could be facing tighter profit margins.

Unknown1 How Telcos Can Use Data Analytics To Save MoneyIn fact, Roe Equity Research analyst Kevin Roe sees an “unhealthy market dynamic” since he’s not convinced that AT&T’s recent $200 credit offer to entice T-Mobile customers will stop there.

“There’s more to come, and it will continue until AT&T has market-share stability,” Roe says.

If the marketing battle for customers does eat into profit margins as some industry experts have speculated, carriers will need to find other ways to offset these costs.

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