It’s time for our favorite post of the year – the data analytics of Halloween. On tap for today’s festivities, we’re bringing you the all the spooky things you need to know before you head out to your zombie soirees and treat-finding festivities.
While many companies are scrambling to hire data scientists or others formally trained in analytics with an eye toward effectively exploiting the potential of big data, they might be more effective altering their culture to nourish the curiosity of the users they already have.
Customer churn has and continues to be a big problem for wireless carriers. The problem is so severe that more than one-third (36%) of U.S. customers are considering leaving their mobile carriers over the next 12 months. Moreover, only 13% of wireless customers demonstrate a level of loyalty required to retain… Read More →
Recently, we’ve been running a series of posts highlighting the interests and needs of different types of analytics users in the enterprise. In this installment, we examine the analytical needs of Larry, a corporate attorney for a diversified energy services provider whose top goal is to protect the company from… Read More →
Banks and other companies that are saddled with outdated legacy systems and siloed IT infrastructures often struggle to be agile and responsive in supporting today’s “always-on” customers, especially millennials, aka Generation Y.
The meteoric rise of interest in big data and technology to exploit the reams of information flowing into companies has not been matched by the needed growth of those with the skills to gain actionable insight from data. Various research firms have forecast a looming shortage of data scientists and… Read More →
Does big data really have business value? Sure, it does – if you’re using it right. And you have the right tools in place. “Analytics can be an area of blind faith,” notes Nick Hardiman in a Tech Republic article. ”Not getting clear business goals for the data set can result in an attitude of… Read More →
While some scientists and researchers use big data to discover new energy sources or improve the lives of people around the world, others are turning to big data for, shall we say, rather unconventional reasons. Like trying to track down Sasquatch, aka Bigfoot.
A growing number of banks, retailers, and companies in other industries are making more extensive use of data analysis to help identify possible cases of internal fraud or other suspicious behavior by employees that can eat into profits and damage employer/employee trust.
Nearly half of telecommunications companies are struggling to deliver intuitive and user-friendly interfaces for multiple touchpoints that customers use such as B2B online stores and mobile apps. Meanwhile, another 40% of telco executives say their organizations find it difficult to provide customers with responsive and flexible customer service in order… Read More →