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Trends and Outliers

TIBCO Spotfire's Business Intelligence Blog

Monthly Archives: December 2013

12/31
2013

Top 5 Spotfire Blog Posts of 2013

The year is about to roll over and we thought it was time for one last look at the past year. Here’s a quick look back at our five most popular posts of 2013.

Unknown1 Top 5 Spotfire Blog Posts of 2013Happy New Year!

No. 5 – Data Analysis: Zodiac Signs and Crime

It seems our readers just like to have (a little) fun. This post is nothing but that, taking a strange look at a serious topic.

Who are the most likely to commit crimes according to their star charts? Those under the first zodiac sign – Aries – came in first in crime committing.

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12/31
2013

Top 5 Big Data Moments of 2013

It’s the last day of the year and what a year it was in big data. To take us out of this year into the next, we’re looking back on five top big data moments in 2013. Enjoy these as you count down the hours to your New Year’s Eve festivities.

shutterstock 88987735 300x228 Top 5 Big Data Moments of 2013Big Data Moment No. 5  Defining Big Data

This year everyone wanted to offer up a REAL definition of big data. This one from Gartner Inc. was probably the most widely used:

“Big data is high-volume, high-velocity and high-variety information assets that demand cost-effective, innovative forms of information processing for enhanced insight and decision making.”

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12/30
2013

Data Analysis To Focus on the Right Sales Metrics

Many sales managers have a laser-like focus on tracking their goals and progress against these goals, but to be most effective they should be tracking different metrics.

shutterstock 117313246 300x199 Data Analysis To Focus on the Right Sales MetricsThat’s according to a blog post from Scott Edinger, founder of Edinger Consulting Group, who notes that sales professionals and their managers too frequently focus only on numbers when accessing performance.

In his post, Edinger points to a recent study by the Sales Education Foundation and Vantage Point Performance that identifies 306 different metrics that sales leaders are using to manage their businesses.

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12/26
2013

Predictive Analytics to Understand (and Expand) Customer Lifetime Value

One of the holy grails for marketers is understanding customer lifetime value – how much their customers are worth to their companies now as well as their anticipated lifetime values.

shutterstock 167219432 300x300 Predictive Analytics to Understand (and Expand) Customer Lifetime ValueThe fact is customer lifetime value is becoming a more commonly-used metric among marketers. Of course, a lynchpin to customer lifetime value is retaining customers and having them become repeat purchasers.

A study on customer lifetime value conducted by FiveStars Loyalty Inc., which offers loyalty programs to businesses, illustrates this point.

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12/24
2013

Using Predictive Analytics to Drive Field Service Excellence

Best in class organizations that have adopted analytics have seen their service profits increase by 18%, their customer retention rates have soared 42% and the performances of their service level agreements have shot up 44%.

shutterstock 153880736 300x300 Using Predictive Analytics to Drive Field Service ExcellenceThat’s according to a recent study conducted by Aberdeen Group on the use of analytics in field service organizations.

Clearly, there are multiple ways in which predictive analytics can be used by and for field service organizations. One of the most obvious applications is to examine how field service processes and techniques can be further improved to drive operational effectiveness.

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12/23
2013

Data Analysis to Unlock Customer Intelligence

While sales departments have traditionally had an insatiable knowledge for data about customers, this hunger for customer intelligence is poised to expand throughout companies.

shutterstock 109457648 300x225 Data Analysis to Unlock Customer IntelligenceThat’s according to a new survey from CRM Magazine that asked customer experience professionals to predict how the demand for customer intelligence is likely to change in the future.

A majority – 96% – expect it to increase, while 4% expect it to say the same, according to an article in the November issue of the magazine.

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12/20
2013

Data: One Size Does Not Fit All

Every day, we look to data to guide us in making business decisions. Whether it’s how a promotion is going or how well a new product is being received in the market, many members of a company are heavily invested in seeing the newest numbers.

man in glasses 300x199 Data: One Size Does Not Fit AllAnyone who has led a meeting concerning a numbers update understands that each team member wants a different cut of the data, because there’s no perfect dashboard that satisfies everyone.

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12/19
2013

Collaborative BI: Trends & Mobility Factors

Although face-to-face meetings, email and phone calls are the top “mechanisms for collaborating with BI insights in 2013,” those mechanisms are not necessarily the future for mobile collaboration on big data projects.

Collaborative BIDresner post 150x150 Collaborative BI: Trends & Mobility FactorsThat’s according to a recent survey on the collaborative BI market by Howard Dresner, founder and president of Dresner Advisory Services.

Let’s look at some of the findings of Dresner’s “2013 Wisdom of Crowds Collaborative Business Intelligence Market Study.”

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12/18
2013

Mobile BI: A Trickle Down Trend

While mobile BI is in its early days, it’s on the trajectory to become the next big thing in organizations, especially in light of the adoption of mobile devices and BYOD programs, according to a recent report from Forrester Research.

Mobile BI Trickle Down Image1 300x200 Mobile BI: A Trickle Down TrendAnd a new trend in meetings – executives carrying their tablets into the boardroom in lieu of a stack of papers – is helping the business case for mobile BI.

“The need to access KPIs and other business information on their tablets arose from there too,” notes Pranjal Kshirsagar in an article about the Forrester report for BizTech2.com. “This removes a key obstacle to making a business case: When business leaders themselves express a need, funds are typically easier to find.”

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Filed under: Mobile BI

12/17
2013

Big Data Overrides Your Gut Instinct

Intuition has always played a major role in business. Some of the most important decisions are made on the basis of a single senior executive’s gut instinct.

Deal Deal 150x150 Big Data Overrides Your Gut InstinctUndoubtedly, these decisions are shaped by years of experience, but experience isn’t enough when there is as much potential for using verified facts in decision making as there is today.

 A Volatile Market

The move to a digital existence means the state of any business can change at a drastically amplified rate. It happens often – a single ill-received Twitter post leads to a flurry of backlash, and a company’s reputation is quickly and publicly tarnished.

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