The year is about to roll over and we thought it was time for one last look at the past year. Here’s a quick look back at our five most popular posts of 2013. Happy New Year!
It’s the last day of the year and what a year it was in big data. To take us out of this year into the next, we’re looking back on five top big data moments in 2013. Enjoy these as you count down the hours to your New Year’s Eve… Read More →
Many sales managers have a laser-like focus on tracking their goals and progress against these goals, but to be most effective they should be tracking different metrics. That’s according to a blog post from Scott Edinger, founder of Edinger Consulting Group, who notes that sales professionals and their managers too… Read More →
One of the holy grails for marketers is understanding customer lifetime value – how much their customers are worth to their companies now as well as their anticipated lifetime values. The fact is customer lifetime value is becoming a more commonly-used metric among marketers. Of course, a lynchpin to customer lifetime… Read More →
Best in class organizations that have adopted analytics have seen their service profits increase by 18%, their customer retention rates have soared 42% and the performances of their service level agreements have shot up 44%. That’s according to a recent study conducted by Aberdeen Group on the use of analytics in field… Read More →
While sales departments have traditionally had an insatiable knowledge for data about customers, this hunger for customer intelligence is poised to expand throughout companies. That’s according to a new survey from CRM Magazine that asked customer experience professionals to predict how the demand for customer intelligence is likely to change… Read More →
Every day, we look to data to guide us in making business decisions. Whether it’s how a promotion is going or how well a new product is being received in the market, many members of a company are heavily invested in seeing the latest numbers.
Although face-to-face meetings, email and phone calls are the top “mechanisms for collaborating with BI insights in 2013,” those mechanisms are not necessarily the future for mobile collaboration on big data projects. That’s according to a recent survey on the collaborative BI market by Howard Dresner, founder and president of… Read More →
While mobile BI is in its early days, it’s on the trajectory to become the next big thing in organizations, especially in light of the adoption of mobile devices and BYOD programs, according to a recent report from Forrester Research. And a new trend in meetings – executives carrying their… Read More →
Intuition has always played a major role in business. Some of the most important decisions are made on the basis of a single senior executive’s gut instinct. Undoubtedly, these decisions are shaped by years of experience, but experience isn’t enough when there is as much potential for using verified facts… Read More →