While the banking industry has bounced back on paper from the financial meltdown that began in 2008 – posting a 70% increase in net income since 2009 – much of the industry’s rebound has come from slashing costs and writing off bad debt.
Just as big data helps business leaders improve decision making, big data can help in the public safety arena by enabling police officers to solve cases and prevent crimes. But the more data that is accessible, the more difficult it is to arrange and analyze. Every day, police departments across… Read More →
As more retail banking companies embrace the challenge of applying data analytics to their internal processes, they see more clearly the immediate and long-term benefits worth pursuing. If you’re in the retail banking industry here are some reasons you should get into the big data game, if you haven’t already.
The fallout from the financial crisis that began in 2007 continues to impact retail banks. As banks have lost and struggled to regain customer trust, they’ve also labored to retain their most profitable customers. Indeed, one-third of the new banking products that global customers have purchased over the past year have… Read More →
A focus on predictive analytics can position retail banks for continued success in slow or very competitive markets. While this is not a comprehensive look at how predictive modeling can give your financial organization a leg up, we’ve examined some promising research to bring you three areas where predictive analytics… Read More →
Are online retailers using big data to grow their e-commerce efforts? Definitely. With metrics and data made openly available to analysis, big data has found a home among firms looking to increase conversions in the online retail sector.
As US mobile operators engage in an all-out price war to attract rival customers, analysts are expressing rising concerns that carriers could be facing tighter profit margins. In fact, Roe Equity Research analyst Kevin Roe sees an “unhealthy market dynamic” since he’s not convinced that AT&T’s recent $200 credit offer… Read More →
T-Mobile, AT&T, and other wireless carriers continue to offer deals aimed at enticing customers of rival networks to jump ship. T-Mobile’s latest offer, dubbed Un-Carrier 4.0, includes its willingness to offer customers up to $350 to cover early termination fees and up to $300 for trading in their phones.
There is no denying corporate profits are increasing. But, economists and business leaders are expressing growing concerns that weak consumer confidence, ongoing layoffs, flat wages, and other economic factors are weakening consumer buying power and will prevent corporate profits from continuing to climb.
Customers use a variety of channels to interact with companies today, including voice, web, chat, mobile, social, desktop video, etc. Not only do customers use different channels to satisfy specific needs, they also move from one channel to the next to do so. For instance, a customer may research a… Read More →