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Trends and Outliers

TIBCO Spotfire's Business Intelligence Blog

01/07
2014

Data Analytics and the Benefits of Ignoring Gut Instincts (Part 2)

As we note in our previous post, there are myriad benefits to pushing aside gut instinct and relying on data analysis to forge ahead of competitors.

shutterstock 147625883 300x225 Data Analytics and the Benefits of Ignoring Gut Instincts (Part 2)In that post, we cite new research that finds that 70% of the top performing companies have strong executive champions for analytics.

However, overcoming the human tendency to rely on judgment rather than data can be challenging.

In fact, as the amount of data goes up, the importance of human judgment should go down.

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01/06
2014

Data Analytics and the Benefits of Ignoring Gut Instincts (Part 1)

While the ascent to the ranks of the C-Suite may have historically been propelled by leaning on “gut instinct” fueled by experience, that trend is changing as executives increasingly depend on data-driven decision making.

images1 150x150 Data Analytics and the Benefits of Ignoring Gut Instincts (Part 1)Senior executives have long been consumers of the output from data analysis but those involved in the creation of the insight that can be gleaned from big data are more successful than their counterparts who are not.

That’s according to a new study from the Aberdeen Group that finds that 70% of the top performing companies have strong executive champions for data analytics.

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01/03
2014

Spotfire Named ‘Strong Performer’ in Latest Forrester Report

Spotfire was named a BI “strong performer” among 11 vendors in Forrester’s recent report, The Forrester Wave: Enterprise Business Intelligence Platforms, Q4 2013 by Boris Evelson and contributors Holger Kisker, Ph.D., Martha Bennett and Nasry Angel.

images Spotfire Named ‘Strong Performer’ in Latest Forrester ReportIn this post, we’ll look at why and a few of the key takeaways about where the business intelligence market is going.

The Takeaways

It’s about competing on data: “The majority of large organizations have either already shifted away from using BI as just another back-office process and toward competing on BI-enabled information or are in the process of doing so,” Evelson notes.

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01/02
2014

Data Analytics Can Help the CIO Save the IT Department

The cloud, rogue IT spending, the consumerization of IT and outsourcing are just a handful of the many competing interests that threaten the viability of the corporate IT department as we know it.

DataManagement 14505346 SMALLER 300x300 Data Analytics Can Help the CIO Save the IT DepartmentBut data analytics can help an IT organization prioritize where it should place its focus to strengthen the company’s growth and reassert its value to the enterprise, as Rob Enderle points out in an article for CIO.com.

For its part, EMC is using analytics in a number of different ways. The technology company monitors its customers closely to identify which processes and communications approaches work well for its customers and those that don’t and then act on those issues.

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12/31
2013

Top 5 Spotfire Blog Posts of 2013

The year is about to roll over and we thought it was time for one last look at the past year. Here’s a quick look back at our five most popular posts of 2013.

Unknown1 Top 5 Spotfire Blog Posts of 2013Happy New Year!

No. 5 – Data Analysis: Zodiac Signs and Crime

It seems our readers just like to have (a little) fun. This post is nothing but that, taking a strange look at a serious topic.

Who are the most likely to commit crimes according to their star charts? Those under the first zodiac sign – Aries – came in first in crime committing.

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12/31
2013

Top 5 Big Data Moments of 2013

It’s the last day of the year and what a year it was in big data. To take us out of this year into the next, we’re looking back on five top big data moments in 2013. Enjoy these as you count down the hours to your New Year’s Eve festivities.

shutterstock 88987735 300x228 Top 5 Big Data Moments of 2013Big Data Moment No. 5  Defining Big Data

This year everyone wanted to offer up a REAL definition of big data. This one from Gartner Inc. was probably the most widely used:

“Big data is high-volume, high-velocity and high-variety information assets that demand cost-effective, innovative forms of information processing for enhanced insight and decision making.”

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12/30
2013

Data Analysis To Focus on the Right Sales Metrics

Many sales managers have a laser-like focus on tracking their goals and progress against these goals, but to be most effective they should be tracking different metrics.

shutterstock 117313246 300x199 Data Analysis To Focus on the Right Sales MetricsThat’s according to a blog post from Scott Edinger, founder of Edinger Consulting Group, who notes that sales professionals and their managers too frequently focus only on numbers when accessing performance.

In his post, Edinger points to a recent study by the Sales Education Foundation and Vantage Point Performance that identifies 306 different metrics that sales leaders are using to manage their businesses.

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12/26
2013

Predictive Analytics to Understand (and Expand) Customer Lifetime Value

One of the holy grails for marketers is understanding customer lifetime value – how much their customers are worth to their companies now as well as their anticipated lifetime values.

shutterstock 167219432 300x300 Predictive Analytics to Understand (and Expand) Customer Lifetime ValueThe fact is customer lifetime value is becoming a more commonly-used metric among marketers. Of course, a lynchpin to customer lifetime value is retaining customers and having them become repeat purchasers.

A study on customer lifetime value conducted by FiveStars Loyalty Inc., which offers loyalty programs to businesses, illustrates this point.

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12/24
2013

Using Predictive Analytics to Drive Field Service Excellence

Best in class organizations that have adopted analytics have seen their service profits increase by 18%, their customer retention rates have soared 42% and the performances of their service level agreements have shot up 44%.

shutterstock 153880736 300x300 Using Predictive Analytics to Drive Field Service ExcellenceThat’s according to a recent study conducted by Aberdeen Group on the use of analytics in field service organizations.

Clearly, there are multiple ways in which predictive analytics can be used by and for field service organizations. One of the most obvious applications is to examine how field service processes and techniques can be further improved to drive operational effectiveness.

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12/23
2013

Data Analysis to Unlock Customer Intelligence

While sales departments have traditionally had an insatiable knowledge for data about customers, this hunger for customer intelligence is poised to expand throughout companies.

shutterstock 109457648 300x225 Data Analysis to Unlock Customer IntelligenceThat’s according to a new survey from CRM Magazine that asked customer experience professionals to predict how the demand for customer intelligence is likely to change in the future.

A majority – 96% – expect it to increase, while 4% expect it to say the same, according to an article in the November issue of the magazine.

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