Recommended Delivery Timeline
Providing the proper training at the proper time in the deployment is crucial to your overall adoption and success. While slight variations in the timeline are acceptable, the general principles below should be followed.
First, your administrators should be trained on the Spotfire Administrator courses before the test implementation is ever installed. This will allow them to communicate better with Spotfire Professional Services and Customer Support and also better verify and validate the footprint and what is required to support it. After the test implementation is up and running, you should train your authors, or report developers. These are the key users who are responsible for building reports that will be shared with other consumers and users. They should have workflows and other analytic reports built and ready before the system goes live and into production. Finally right after going live, the casual users, analysts, consumers, and other users should be trained on Spotfire and/or the workflows specifically built for them.
The following figure depicts this typical recommended training timeline and also the number of people trained for each role over the timeline.