In this webcast, Stephen Oar from Sage SalesLogix provides an overview of advanced analytics solutions built on the Spotfire platform and shares key drivers for actionable insight delivered through cross-functional CRM dashboards.
Aberdeen: Customer Loyalty 2012: Enabling Technologies for Customer Engagement, Conversion and Retention
The report will show how leading organizations put technology at the forefront of their loyalty initiatives, and the impact of these technologies on customer satisfaction, retention, and re-activation.
James Kobielus of Forrester Research shares how advanced, in-memory analytics help to retain and grow customer relationships, create consistent cross-channel experiences, and achieve greater operational CRM efficiencies.
Many think that step changes in the volume of data being stored and processed, as well as in new technologies, alter the approach to data access. The reality is that the same basic questions need to be asked whenever you consider working with any data source.
In this webcast, Syed Mahmood demonstrates how the Spotfire empowers marketing professionals to derive insights from their customer data to devise value-based strategies and retain profitable customers.
Within the telecommunications industry, both regulations and customer attitudes have advanced, but not all CRM systems have kept pace. Managers charged with keeping customers happy find themselves still burdened with old systems that require IT departments to tweak data for every new question. While questions about market segments, cost per gross add, average revenue per user and other metrics arise quickly and in fast succession, answers tend to come back slowly. This whitepaper explores predictive analytics solutions for customer churn.
KPN Delivers Customer Intelligence Faster and at Reduced Cost with TIBCO Spotfire Enterprise Analytics Platform
Spotfire is used by Customer Intelligence (CI) division to analyze customer data and and customer behavior in support of CRM objectives.
KPN Develops Intuitive TIBCO Spotfire and TIBCO iProcess Mash-Up Application to Expedite Fiber Optic Order Fulfillment Process
Mash-up of TIBCO iProcess and Spotfire created to bring visual analysis and real-time monitoring to the fiber service order exception handling process; prioritizing the most critical problems.
TIBCO and HP collaborate to develop and deliver best-of-breed enterprise analytics solutions to enable their customers to become agile, data-driven organizations.
In this webcast, Syed Mahmood, Product Marketing Manager, TIBCO Spotfire and Boris Glazman, Solutions Consultant, TIBCO Spotfire, will illustrate how Spotfire analytics and predictive platform can be used to design, optimize and measure the effectiveness of a marketing campaign for a communication service provider.
Portugal Telecom Calls on TIBCO Spotfire Analytics as an Agile BI Service Offering and to Measure Its Own Business Objectives
“Spotfire has dramatically decreased the time spent analyzing our KPIs. It still amazes us that what used to take days in Excel can now be done in less than an hour with Spotfire.” Nuno Neto, Manager of Planning and Control PT-SI
TIBCO Spotfire is the premier data discovery and analytics platform, which provides powerful capabilities for our customers, such as dimension-free data exploration through interactive visualizations, and data mashup to quickly combine disparate data to gain insights masked by data silos or aggregations.
Spotfire Case Study: Cisco Leverages Data Discovery and Visualization for Sales & Marketing Advantage
In this webcast, Justin Welsh of Cisco Systems shares how Spotfire analytics helps to drive multichannel CRM initiatives for more consistent customer experiences and greater operational efficiencies.
TeliaSonera selected TIBCO Spotfire enterprise analytics platform to help it monitor its end-to-end order provisioning process in Sweden and Finland.
By enabling business professionals throughout the organization to visualize and interact with information with unprecedented ease, The TIBCO Spotfire Enterprise Analytics platform equips every telecommunications employee to rapidly discover new insights in the information s/he works with every day.
Driving up customer retention and revenue per user. (02:52 min.)
XL Axiata improves the customer experience, reduces churn, gains new visibility, and protects revenue
With Spotfire, XL competes in a very tough market to become a mobile internet leader.