To remain competitive in today’s dynamic landscape, telecommunications companies need to develop more innovative services that better meet customers’ demands, better manage network operations, decrease customer churn, and learn more about the market place and trends. Getting more value out of your information can help. 
Empower your information workers to quickly and easily drag-and-drop information from any information source – including Microsoft Excel – so they can see the big picture, drill into key data, improve key forecasts, and quickly ask and answer new questions as they arise.
TIBCO Spotfire enables business professionals to ask and answer questions from data residing anywhere, quickly and easily. TIBCO Spotfire Professional makes it easy to build and deploy reusable analytic applications over the web, or perform pure ad-hoc analytics, by letting users interactively query, visualize, aggregate, filter and drill into datasets of virtually any size. Ultimately, your information workers will gain insight quickly, be more proactive, and make better decisions more rapidly – helping to make your organization more agile and responsive to customer need and market opportunity. 
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End to End Management: Monitor performance and time from product ordering to service installation
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Lean Six Sigma: Improve performance by reducing errors, outliers and process variability
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Sales and Marketing: Analyze internal customer data and customer behavior. Develop with Spotfire analytical reports, predictive models, customer segmentation and response profiles
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Customer Support: Call center analyses, case resolutions, analyze success rate and quickly pinpoint problem areas
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Churn Analyses: Based on historic calling patterns, which of your customers are most likely to churn? Use Spotfire’s S+ and R predictive modeling algorithms