JetBlue

JetBlue Airways exists to provide superior service in every aspect of their customer's air travel experience.

JetBlue

JetBlue Airways exists to provide superior service in every aspect of their customer's air travel experience.

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TIBCO helped us with new, cutting-edge technology for Fast Data. We wanted to be able to identify our customers in real real-time, making data available and actionable across all of our channels including online and mobile as well as in our airports and contact center.

Andi Azzolina
,
Director of Shared Development Services

Trailblazer Award Winner

2014

Building and delivering a technology foundation that enables crew members to provide exceptional customer service

Transforming Air Travel—Building an integrated business with TIBCO

JetBlue Wins "Impact" Award

Over the last 14 years, JetBlue has grown from an upstart, low-cost airline into a major competitor. With a rock-solid TIBCO partnership they have created a modern, event-enabled and analytical IT platform that has transformed IT into a strategic business partner. Together, IT and the business are meeting growth objectives and delivering highly competitive services to their valued customers.

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29+ MILLION

The number of customers receiving the "JetBlue Experience" from 16,000 crew members